Your Trust, Our Priority
Explore how JynAI ensures security, compliance, and transparency in everything we do.
Introduction
Learn about our commitment to trust, security, and compliance, and how we uphold these principles in our services.
Our Security Practices
Infrastructure Security
Secure cloud hosting, firewalls, and more.
Data Encryption
Encryption in transit and at rest to protect your data.
Security Audits
Regular third-party audits and continuous monitoring.
Incident Response
Comprehensive plans to handle any incidents swiftly.
Your Privacy Matters
We prioritize data privacy and comply with regulations like GDPR and CCPA.
International Organization for Standardization (ISO)
JynAI’s commitment to developing, maintaining and placing security and privacy, and including artificial intelligence, management systems at the center of its way of doing business is reflected in these certifications.
ISO 27001
Information Security Management Systems (ISMS)
The ISO/IEC 27001 standard provides guidance for establishing, implementing, maintaining and continually improving an information security management system.
Conformity with ISO/IEC 27001 means that an organization or business has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles enshrined in this International Standard.
ISO 27701
Privacy Information Management System (PIMS)
ISO/IEC 27701 serves as an extension to ISO/IEC 27001, focusing on privacy information management. It offers a framework for establishing, implementing, maintaining, and continually enhancing a Privacy Information Management System (PIMS).
Adherence to ISO/IEC 27701 signifies that an organization has developed a comprehensive approach to privacy management, extending beyond information security to address the proper handling of personal data.
ISO 9001
Quality Management Systems (QMS)
ISO 9001 provides a structured framework for companies to ensure their products and services consistently meet customer and regulatory requirements.
Conformity with ISO 9001 indicates that an organization has implemented a quality management system that prioritizes efficiency, service excellence, and customer satisfaction, demonstrating the organization’s commitment to maintaining high-quality standards in its operations and deliverables.
ISO 42001
Artificial Intelligence Management System (AIMS)
ISO/IEC 42001 is an international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS) within organizations. It is designed for entities providing or utilizing AI-based products or services, ensuring responsible development and use of AI systems and sets out a structured way to manage risks and opportunities associated with AI, balancing innovation with governance.
Responsible AI
Our AI principles focus on fairness, transparency, and ethical usage.
General Data Protection Regulation (GDPR)
JynAI is dedicated to facilitating GDPR compliance for both our customers and partners. We have established partnerships with legal experts in Europe and the US to ensure that our products and contracts adhere to GDPR regulations. Continuously monitoring industry best practices, we diligently update our policies and commitments around GDPR.
Residents of the European Union (EU) have rights related to the use of their data. Machintel applies these rights to all customers.
EU residents’ rights include:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete. If you have an account with Netlify, you can make some of these corrections directly by logging in to your account.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
UK residents’ rights include:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
For more information, see the Data Privacy Framework (DPF) in the Machintel privacy policy.
Programs
JynAI has developed and implemented comprehensive privacy and information security programs for:
- Compliance with relevant privacy legislation and regulatory standards pertinent to our business services
- Fulfillment of customer and stakeholder expectations, along with contractual obligations
- Deployment, upkeep, surveillance, and progressive enhancement of our security and data protection measures
- Use of best practices in protection, privacy, security and compliance in all programs and their protocols
Data Protection and Privacy
JynAI maintains a robust privacy and data protection governance framework designed to oversee privacy compliance and mitigate data protection risks effectively. This framework is anchored by a comprehensive policy that delineates the overarching structure of our privacy program, pinpointing critical control domains, methodologies, and organizational tactics for ensuring data protection and adherence to privacy mandates. Additionally, the framework encompasses precise policies and procedural guidelines aimed at conforming to specific requirements of prevailing privacy legislations.
The foundational elements of JynAI’s Privacy Program include:
- Unwavering support and dedication from executive leadership
- Designation of specialized privacy and security staff
- A solid foundation of policies, procedures, standards, and guidelines
- Extensive privacy and security training and awareness initiatives
- Integration of Privacy by Design principles
- Implementation of security measures for safeguarding sensitive and confidential data
- Efficient management of privacy incidents
- Prompt data breach notification procedures
- Thorough handling of privacy inquiries and investigations
- Rigorous audits of privacy and associated security controls
- Ongoing updates and enhancements to the Privacy Program
Information Security
JynAI’s Information Security Program is designed to establish, enforce, and oversee the comprehensive security measures encompassing policies, procedures, standards, guidelines, and controls tailored to protect all sensitive personal and confidential information in our care. This initiative aligns with the requirements of pertinent legal and regulatory frameworks, as well as our contractual obligations.
Key pillars of JynAI’s Information Security Program include:
- Strong support and commitment at the executive level
- Designation of specialized security personnel
- Comprehensive security policies, procedures, standards, and guidelines
- Ongoing information security training and awareness initiatives
- Rigorous risk assessments for critical systems
- Prompt identification and response to security incidents
- Mechanisms for secure incident reporting by the workforce
- Proactive information security breach notifications
- Robust security processes and controls for safeguarding sensitive and confidential data
- Regular audits and evaluations of security controls
- Continuous updates and maintenance of the Information Security Program
The framework of our program draws on best practices from industry-leading standards and frameworks, including the National Institute of Standards and Technology (NIST), relevant SOC 2 criteria, and the International Organization for Standardization (ISO).
Frequently Asked Questions
How does JYN.AI handle data breaches?
We have a robust incident response plan to ensure swift action and resolution.
How is my data stored and protected?
Your data is encrypted and stored securely in compliance with global standards.
What certifications does JYN.AI have?
We hold SOC 2, ISO 27001, and ISO 42001 certifications, among others.
What is JYN.AI's approach to ethical AI?
We focus on bias mitigation, transparency, and fairness in our AI systems.
Does JYN.AI comply with GDPR and CCPA?
Yes, we adhere to global privacy regulations like GDPR and CCPA.
Can I request data deletion?
Yes, you can request data deletion by contacting our support team.
How often does JYN.AI undergo security audits?
We perform regular third-party audits to ensure ongoing compliance and security.
How does JYN.AI ensure data transparency?
We provide clear information on data usage and maintain an open communication policy with our users.
Have Questions?
Contact our team for more details or to request specific documentation.